Delivery

Delivery

We deliver to addresses in the United Kingdom only.

Every order is sent by Royal Mail Special Delivery. Some orders are dispatched directly from our supplier's warehouse. We are always the seller, and your invoice comes from us.

Photo ID on delivery: orders are delivered only to the named buyer, or to an authorised recipient named when ordering, at the delivery address, and only on presentation of valid photo ID. Parcels are never left in a porch or safe place, or with a neighbour. If valid photo ID cannot be shown, the parcel is taken back to the carrier's depot, where you can collect it with valid photo ID or arrange redelivery.

Your goods are our responsibility until they are handed to you or your named authorised recipient. Every parcel with a value over £2,500 is also insured in transit for its full value.

Delivery charge: Royal Mail Special Delivery, a flat £25 per order (including VAT). The charge is £25.00, which is £20.83 plus £4.17 VAT, and delivery is in the UK only. This is shown as a separate line in your basket before you pay.

We'll deliver your order within 30 days of accepting it, unless we agree a different date with you. You will receive a dispatch confirmation email with your tracking details.

Missed delivery: the carrier will leave a card or send a message telling you how to rearrange delivery or collect your parcel.

Damaged parcels: if your parcel arrives damaged, please tell us as soon as possible at billing@ktechnologysolutions.com, with photographs if you can. This does not affect your legal rights.