Virus and malware removal for PCs and Macs in Kingsbridge and the South Hams
If your PC or Mac is slow, behaving oddly or covered in adverts, we can find out why and put it right. Remote sessions start with a £25 deposit.
Open Mon–Sat 09:00–17:00 · Sun 10:00–16:00
Signs of an infection
Any of these can point to something unwanted on your computer. Macs are not exempt.
- A sudden slowdown, or the fan running hard when the computer is doing nothing.
- A changed homepage or search engine you did not choose.
- Constant adverts or pop-ups.
- New toolbars or programs you do not remember installing.
- Security software that has been switched off.
- Friends or customers getting odd messages from you.
Why free tools and quick fixes can miss things
Some infections hide in browsers, start-up items or accounts rather than in ordinary files. A single scan can say everything is clean while a rogue browser extension or a stolen password is still causing trouble. Some downloads that promise to clean or speed up a computer are the problem in the first place.
That is why we look at the whole picture instead of running one tool and hoping.
Talk to us
Call us or send a message. We will tell you the quickest safe way to help.
What we do
We find and remove the infection, check your browsers and start-up items, and make sure the accounts used on that machine are safe. We get the computer running properly again and leave sensible protection switched on.
You can have help remotely where that is possible, drop the computer in at our workshop at Springfield Farm Shop, East Charleton, or ask us to come to you.
Where we help
We look after computers across the South Hams, including Kingsbridge, Salcombe, Dartmouth, Totnes and Ivybridge.
Related help
- Cyber securityReviews, email and account protection, and help if something goes wrong.
- Been hacked? Get helpEmail, accounts or a computer that someone else may have reached.
- Scam pop-upsScreens that say your computer is locked or infected, with a number to call.
- Ransomware helpFiles locked, or a ransom note on screen.
- Cyber threats in the South HamsThe scams and risks local homes and businesses face, in plain words.
- Data recovery and backupGetting files back and keeping a second copy safe.
- Contact usCall, send a message or book a remote session.
Frequently asked questions
Do Macs get viruses?+
Yes, Macs can pick up unwanted software, adware and malicious browser extensions, just as PCs can. If your Mac is behaving strangely, we can check it.
Can you do it remotely?+
Often, yes. Remote sessions start with a £25 deposit. Call us and we will tell you whether remote help suits your computer or whether it is better to bring it in.
Will I lose my files?+
We take care to protect your data. Call us and we will talk it through before we start.
How do I book?+
Call us on 01548 600127, send a message through our contact page, or book a remote session. We will agree how to go ahead with you.
Will I lose my photos and documents?+
We prioritise data safety. In most cases files are preserved. If a wipe is the only safe option, we discuss backups first.
Can you help after a ransomware attack?+
Yes. We assess whether recovery is possible, remove the infection and advise on next steps for business continuity. Call us straight away.