Microsoft Surface repair in Kingsbridge
Surface Pro, Surface Laptop, Surface Go and Surface Book: cracked screens, tired batteries, charging faults, Type Covers and storage, checked and explained by a local team near Kingsbridge.
Springfield Farm Shop, East Charleton, Kingsbridge · Open Mon–Sat 09:00–17:00 · Sun 10:00–16:00
Surface devices are lovely to carry and tricky to repair. On many models the screen is glued to the frame and the battery sits behind it, so an everyday job like a new battery means carefully removing the display first. Newer models are much better: Microsoft has made screens, batteries and SSDs easier to replace on recent Surface Pro and Surface Laptop models.
We check exactly which Surface you have, tell you what the repair involves and whether it is worth doing, and protect your files throughout.
Common Surface faults by model
Surface Pro
Cracked screens, ghost touches and flickering on older models, swollen batteries lifting the screen away from the frame, and the Surface Connect charging port failing to charge. Recent Surface Pro models have a removable SSD under a small door on the back, which makes storage upgrades and data recovery far simpler.
Surface Laptop
Batteries that no longer last the day, keyboards and trackpads, and screens. Older Surface Laptops are hard to open without damaging the fabric or aluminium top; newer ones open from the base, which makes many repairs more practical.
Surface Go
Cracked screens are the most common job, often from a drop in a school bag. Small storage fills up quickly with Windows updates, and slow performance is common on the earlier models.
Surface Book and Surface Studio
Surface Book models have their batteries split between the screen and the keyboard base, and the detach mechanism can fail. We can look at the Surface Studio all-in-one too, though parts are limited.
Surface repairs we carry out
- Screen replacement, including the touch layer and pen support.
- Battery replacement, including swollen batteries.
- Charging faults: the Surface Connect port, the charger and the board.
- SSD replacement and upgrades on models with removable storage.
- Type Cover and keyboard problems, including covers that stop being recognised.
- Surface Pen pairing and charging.
- Windows problems, slow performance and storage clean-ups.
Talk to the team
Tell us the model and what it is doing. We will say honestly what is likely to be involved and the quickest safe way to help.
Before you book: check Microsoft's cover
If your Surface is under Microsoft's warranty or a Microsoft Complete plan and the fault is covered, that route may cost you less, and we will tell you so. Opening the device ourselves could affect that cover. For older Surfaces, or damage that is not covered, we will explain your options.
Your data on a Surface
Most Surfaces encrypt their storage with BitLocker. A screen or board repair can trigger a recovery screen that asks for a 48-digit key. If you sign in with a Microsoft account, the key is usually saved there. We help you find it before work starts, and back up your files where practical.
Turnaround and the visit
Bring the Surface, its charger and, if the fault involves typing, the Type Cover. We diagnose it, explain what we found and agree the outcome and the price before we start. Surface screens and batteries usually have to be ordered for the exact model, and we tell you the expected wait up front. Glued screens take careful work, so we do not rush them.
Where we work
The workshop is at Springfield Farm Shop, East Charleton, Kingsbridge TQ7 2AR, just off the A379 with free parking. We help people and businesses in Kingsbridge, Salcombe, Dartmouth, Totnes and across the South Hams. For PCs and laptops of every make, see computer repair in Kingsbridge; for business support, see IT support and cyber security.
More Windows repair
- Windows PC and laptop repair in KingsbridgeLaptops, desktops, all-in-ones, Surface tablets and gaming PCs, looked after by a local team at East Charleton, just outside Kingsbridge. We find out what is wrong first and explain it plainly.
- Dell, HP, Lenovo, Acer and ASUS laptopsScreens, batteries, keyboards, hinges, charging and liquid damage, brand by brand.
- Gaming PCs, desktops and custom buildsTowers that crash, overheat or will not start, upgrades and new builds.
- Windows 11 upgrades and slow PCsWindows 10 options, Windows 11 checks, SSD and memory upgrades.
- Windows data recovery and virus removalLost files, BitLocker recovery screens, scams and infections.
Related help
- Dell, HP, Lenovo, Acer and ASUS laptopsScreens, batteries, keyboards, hinges, charging and liquid damage, brand by brand.
- Windows 11 upgrades and slow PCsWindows 10 options, Windows 11 checks, SSD and memory upgrades.
- Windows data recovery and virus removalLost files, BitLocker recovery screens, scams and infections.
- Laptop repairScreens, batteries and upgrades for every make of laptop.
- Microsoft 365 helpEmail, OneDrive, Teams and licences that behave.
- Computer repair in KingsbridgePCs, laptops, Macs and Chromebooks, diagnosed first.
Useful from our shop
- Microsoft Surface Pro 11If an older Surface is past repairing, the current Surface Pro.
- 65W USB-C and USB-A GaN chargerA compact charger for USB-C laptops and Chromebooks, with a spare USB-A port.
- Screen and device cleaningSafe cleaners for screens and keyboards, in our own maintenance range.
- Laptops in the IT shopWhen a repair no longer makes sense, sensible replacements.
We're located behind Springfield Farm Shop
Find us off the A379 at East Charleton, near Kingsbridge. Turn into Springfield Farm Shop — free on-site parking is available, and you are welcome to drop devices during business hours by arrangement.
Address
Springfield Farm Shop, East Charleton, Kingsbridge, Devon, TQ7 2AR
Free parking at Springfield Farm Shop. Turn off the A379 at East Charleton — we are inside the farm shop premises. Look for the KTechnology sign.
Hours: Mon–Sat 09:00–17:00; Sun 10:00–16:00. Call 01548 600127 before you set off if you need directions.
Microsoft Surface repair: your questions
Can a Surface Pro screen be replaced?+
Yes. On older models the screen is glued down and needs careful removal; on newer ones it is easier. We check your model and explain the work before you decide.
My Surface will not charge. Is it the charger?+
Sometimes. Dirty or damaged Surface Connect pins, a failing charger and board faults all look the same. We test each one so you only pay to fix the real fault.
My Type Cover has stopped working. Can you fix it?+
Often it is the contacts or a Windows driver rather than the cover itself. We check both. If the cover has failed, we can advise on a replacement.
Can you upgrade the storage on my Surface?+
On models with a removable SSD, yes. On older models storage is soldered to the board and cannot be upgraded, but we can help free up space.
Is a Surface repair worth it?+
On a recent model it usually is. On an older Surface Go or early Surface Pro, a new screen can cost close to a replacement, and we say so plainly.