Windows 11 upgrades and slow PC help in Kingsbridge
Windows 10 support has ended. We check whether your PC can run Windows 11, upgrade it with your files and programs intact, and make slow computers quick again.
Springfield Farm Shop, East Charleton, Kingsbridge · Open Mon–Sat 09:00–17:00 · Sun 10:00–16:00
Microsoft ended support for Windows 10 on 14 October 2025. Windows 10 PCs still work, but without security updates they become easier targets for scams and malware. Home PCs enrolled in Microsoft's Extended Security Updates programme keep receiving critical security fixes until 12 October 2027, which gives you time, not a permanent answer.
Many people are told they need a new computer when they do not. Plenty of machines can run Windows 11 as they are, some need a setting switched on, and many slow PCs need an SSD rather than a replacement. We check yours and give you the honest options.
Can my PC run Windows 11?
Microsoft's main requirements are a supported processor (generally Intel 8th generation or AMD Ryzen 2000 series and newer), TPM 2.0 security, UEFI with Secure Boot, at least 4GB of memory and 64GB of storage. The PC Health Check app from Microsoft tells you whether a PC qualifies.
Some PCs fail the check only because TPM or Secure Boot is switched off in the firmware settings. We can turn these on safely, which sometimes needs the drive converting first. There are ways to force Windows 11 onto unsupported PCs, but Microsoft says such machines may not get updates, so we do not recommend it for a computer you rely on.
Your options if you are still on Windows 10
- Upgrade in place: if the PC qualifies, we upgrade it and keep your files, programs and settings, after a backup.
- Upgrade the hardware: an SSD and more memory can make a qualifying but slow PC feel like a new one.
- Extended Security Updates: for home PCs that cannot upgrade yet, enrolling buys time until October 2027. We can help you enrol.
- Replace: if the PC is old and unsupported, a new or refurbished Windows 11 machine, with everything moved across.
- A different system: an old laptop used mainly for the web can sometimes be given a new life with ChromeOS Flex.
New computer setupRefurbished laptopsChromebook and ChromeOS Flex help
Talk to the team
Tell us the model and what it is doing. We will say honestly what is likely to be involved and the quickest safe way to help.
Businesses still on Windows 10
Business PCs are not covered by the home ESU scheme; Microsoft sells commercial Extended Security Updates separately. Unsupported machines on a business network are a real cyber security risk, and can be a problem for insurance and Cyber Essentials. We can audit which machines can upgrade, plan the work around your opening hours and replace the rest.
Why is my PC so slow?
An old hard drive
The single most common cause. If your PC takes minutes to start and the drive light stays on, it probably has a spinning hard drive. Replacing it with an SSD, and copying everything across, is the best value upgrade there is.
Not enough memory
4GB is not enough for Windows 11 and a modern web browser. 8GB is the practical minimum, and 16GB is comfortable. Some laptops have soldered memory, so we check first.
A full drive and too much starting up
Small drives fill up with updates, downloads and photos. Programs that start with Windows, trial software from the shop, and several security programs fighting each other all slow things down.
Heat and dust
A laptop that slows down after a few minutes and blows hot air may be overheating. A clean and fresh thermal paste brings the speed back.
Something unwanted
Adware and browser hijackers slow PCs and fill the screen with adverts. If that sounds familiar, see our virus removal help.
What a speed-up includes
We back up your files, check the drive's health and the temperatures, remove what you do not need, sort out start-up programs and updates, and check for anything unwanted. If an upgrade would help, we explain what it is and what difference it will make before fitting it. We agree the outcome and the price before we start.
Where we work
The workshop is at Springfield Farm Shop, East Charleton, Kingsbridge TQ7 2AR, just off the A379 with free parking. We help people and businesses in Kingsbridge, Salcombe, Dartmouth, Totnes and across the South Hams. For PCs and laptops of every make, see computer repair in Kingsbridge; for business support, see IT support and cyber security.
More Windows repair
- Windows PC and laptop repair in KingsbridgeLaptops, desktops, all-in-ones, Surface tablets and gaming PCs, looked after by a local team at East Charleton, just outside Kingsbridge. We find out what is wrong first and explain it plainly.
- Dell, HP, Lenovo, Acer and ASUS laptopsScreens, batteries, keyboards, hinges, charging and liquid damage, brand by brand.
- Microsoft Surface repairSurface Pro, Surface Laptop and Surface Go: screens, batteries, charging and SSDs.
- Gaming PCs, desktops and custom buildsTowers that crash, overheat or will not start, upgrades and new builds.
- Windows data recovery and virus removalLost files, BitLocker recovery screens, scams and infections.
Related help
- Dell, HP, Lenovo, Acer and ASUS laptopsScreens, batteries, keyboards, hinges, charging and liquid damage, brand by brand.
- Gaming PCs, desktops and custom buildsTowers that crash, overheat or will not start, upgrades and new builds.
- New computer setupFiles, email and passwords moved across to a new machine.
- Refurbished laptopsChecked, wiped and set-up laptops for a sensible outlay.
- Cyber securityAccount protection, reviews and help when something goes wrong.
- Remote supportHelp on your own screen, started by you. Sessions start with a £25 deposit.
Useful from our shop
- M.2 NVMe and SATA SSD clone stationCopy one drive to another, handy when moving to a bigger SSD.
- Laptops in the IT shopWhen a repair no longer makes sense, sensible replacements.
- Desktop and mini PCsBusiness desktops, mini PCs and all-in-ones with Windows 11.
- Components and partsCables, connection parts and upgrades.
We're located behind Springfield Farm Shop
Find us off the A379 at East Charleton, near Kingsbridge. Turn into Springfield Farm Shop — free on-site parking is available, and you are welcome to drop devices during business hours by arrangement.
Address
Springfield Farm Shop, East Charleton, Kingsbridge, Devon, TQ7 2AR
Free parking at Springfield Farm Shop. Turn off the A379 at East Charleton — we are inside the farm shop premises. Look for the KTechnology sign.
Hours: Mon–Sat 09:00–17:00; Sun 10:00–16:00. Call 01548 600127 before you set off if you need directions.
Windows 11 upgrades and slow PCs: your questions
Is my Windows 10 PC still safe to use?+
Windows 10 no longer gets security updates unless the PC is enrolled in Extended Security Updates. It still works, but it becomes riskier over time, especially for email and banking. Plan to upgrade or replace it.
Will I lose my files upgrading to Windows 11?+
An in-place upgrade keeps your files and programs. We still back everything up first, because that is the sensible thing to do before any big change.
How do I check if my PC can run Windows 11?+
Run Microsoft's PC Health Check app, or look in Settings, Windows Update. If it says no, ask us: sometimes it is just a setting.
Is an SSD upgrade worth it?+
For a PC with an old hard drive, almost always. It is the biggest speed improvement most machines can get.
Can you upgrade my PC remotely?+
Software upgrades on a qualifying PC often can be done over a secure remote session, which starts with a £25 deposit. Hardware upgrades need the machine in our workshop.